Privacy Policy

Last updated: October 2025

At Primes Distribution, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website (https://primesdistribution.com).

1. Information We Collect

We may collect the following types of information:

Personal Information:
When you make a purchase, create an account, or contact us, we may collect your name, email address, phone number, billing address, and shipping address.

Payment Information:
Payment details (such as credit/debit card numbers) are processed securely by our payment provider and are not stored on our servers.

Technical Information:
We collect information like your IP address, browser type, and device details to help improve site performance and user experience.

Cookies:
We use cookies to remember your preferences, track website usage, and enhance your browsing experience. You can choose to disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your purchases or inquiries
Improve our website and services
Send order updates, offers, and newsletters (only if you opt in)
Prevent fraud or unauthorized activity

3. Sharing Your Information

We value your trust.
We do not sell or rent your personal information.
We may share data only with:

Trusted service providers (e.g., shipping carriers, payment processors)
Legal authorities, if required by law or to protect our rights

All third-party partners are obligated to keep your data secure and use it only for the purpose of providing services to us.

4. Data Retention

We keep your personal data only as long as necessary to fulfill orders, meet legal obligations, or resolve disputes.
You can request data deletion anytime by contacting us.

5. Security

We take data protection seriously.
Our website uses SSL encryption and secure payment gateways to protect your personal and financial information during transmission.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing emails at any time

To exercise these rights, contact us at sales@primesdistribution.com.

7. Links to Other Websites

Our website may contain links to external websites. We are not responsible for their privacy practices, so please review their policies before providing any personal information.